Privacy Policy

Effective Date: [25/10/2025]
Last Updated: [25/10/2025]

Fullone Family Insurance (“Fullone Family Insurance”, “we”, “us”, or “our”) operates https://fullonefamilyinsurance.com (the “Site”) and provides insurance-related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Site or otherwise interact with us.

1. Information We Collect

We collect the following categories of information:

• Contact information: name, email address, postal address, phone number (including mobile number).

• Account & service information: insurance details, policy numbers, claim information, purchase history.

• Communications: messages, emails, call records, support requests.

• Usage & technical data: IP address, browser type, pages visited, cookies, referrer, device identifiers, analytics.

• Other information: any information you voluntarily provide (forms, attachments, uploaded documents).

We collect information when you: complete forms, contact us, request quotes, enroll in newsletters or SMS, use the Site, or otherwise interact with our Service.

2. How We Use Your Information

We use personal information to:

• Provide, maintain, and improve our services;

• Process quotes, applications, policies, and claims;

• Communicate with you, including confirmations, reminders, and notifications;

• Send marketing or promotional messages where you’ve opted in (including SMS if you opt in);

• Respond to inquiries and provide customer support;

• Comply with legal obligations and protect our legal rights;

• Perform analytics and measure usage of our Site.

3. Legal Basis for Processing (where applicable)

If you are located in a jurisdiction that requires legal bases (e.g., GDPR), we process your information based on: consent, performance of a contract, legal obligation, legitimate interests (e.g., fraud detection, service improvement), or your consent where required.

4. Sharing and Disclosure of Personal Information

We may share your personal information with:

• Service providers that help us operate the Site and provide services (payment processors, hosting, CRM, analytics, email/SMS delivery). They receive only the information necessary to perform their services.

• Legal or regulatory authorities where legally required.

• Business transfers: in connection with a merger, sale, financing, or similar transaction.

Important — Mobile Opt-In Data:
We do not sell or share your mobile phone number, or the consent you provided to receive mobile/text messages, with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional uses.

5. Cookies and Tracking Technologies

We use cookies, web beacons, local storage, and similar technologies to provide and improve the Site. You may manage cookie preferences using your browser settings or cookie controls on the Site. For details, see the Cookie Policy section below (or a linked Cookie Policy, if you prefer to maintain one separately).

6. Data Security and Retention

We implement administrative, technical, and physical safeguards designed to protect your information. While we use reasonable efforts to protect personal information, no security measure is perfect or impenetrable. We retain data as long as necessary for business purposes, legal obligations, or as otherwise stated in this Policy.

7. Children’s Privacy

Our Site and Service are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware we have collected information from a child under 13, we will take steps to delete it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing, or to request portability. To exercise your rights, contact us using the details below.

9. Third-Party Links and Services

Our Site may contain links to other websites and third-party services. We are not responsible for the privacy practices of other sites. This Policy applies only to information collected by Fullone Family Insurance

10. Affiliate and Third-Party Sharing

All the above categories exclude text messaging originator opt-in data and consent; this information we will not share personal information with third parties for marketing/promotional purposes.

11. Email & Text Message Communications

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.

For more information, see our Mobile Messaging Terms and Conditions available at https://fullonefamilyinsurance.com/terms-conditions/.

12. Changes to This Privacy Policy

We may update this Policy. We will post the revised Policy with a new Effective Date on this page. Continued use of the Site after changes constitutes acceptance of the revised Policy.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: dan@fullonefamilyinsurance.com 

• By visiting this page: https://fullonefamilyinsurance.com/contact-us

• By phone: (239) 445-4761